Process in the event of a lump sum claim:

Each lump sum product type such as Life Cover or Trauma Cover may have a slightly different claims process to follow, due to the nature of the claim and/or the insurer’s own due process.
Please contact us for assistance.

We are happy to assist with your Medical Insurance claims:

We are always happy to assist you with your claim request, no matter which insurer you have of your medical insurance policy (whether it’s Southern Cross, Nib, AIA, Accuro, or Partners Life).

If you are the policy owner of Southern Cross or Nib policy, you can speed up the claim process and complete your claims by using their mobile APP or using your personal online login through their website.

If you need our assistance to lodge your claims on behalf, please make sure to provide us with the following required documents:

✓ Referral Letter
✓ Tax Invoice
✓ Medical Notes
✓ Bank Account Details
✓ Claim Form

Please provide the following additional required document if it’s prior approval:

✓ Procedure Quotation

Don’t forget to lodge your claims within 12 months from the treatment date!

Please fill in the form, upload the required documents and send to us, we will assist you to lodge your Medical Insurance claim on your behalf.

Surname / Family Name *

First Name *

Policy Number

Date of Birth (DD/MM/YYYY) *

Email *

Phone *

Documents required for medical insurance claim:

Referral Letter

Tax Invoice

Medical Notes

If it's prior approval, please provide Procedure Quotation

Documents Upload:

Drop a file here or click to upload Choose File

Maximum upload size: 67.11MB

Full name of person receiving claim payment *

Bank Account Number *

Note:

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